Terms of Service

1. Acceptance of Terms

By accessing and using the Royal Retreat Vacation website [https://royalretreat.ae/] and services, you agree to comply with and be bound by these Terms of Service. If you do not agree to these Terms, please do not use the Site or our services.

2. Services Provided

Royal Retreat Vacation provides short-term and long-term property rental services. We specialize in expertly managing upscale vacation properties across Dubai’s most sought-after destinations.

3. Eligibility

You must be at least 18 years old to use our Services. By using the Site, you represent and warrant that you meet this age requirement.

4. User Accounts

To access certain features of the Site and Services, you may need to create an account. You agree to:

• Provide accurate, current, and complete information during the registration process.
• Maintain the security of your password and accept all risks of unauthorized access to your account.
• Notify us immediately of any unauthorized use of your account.

5. Booking and Payments

• All bookings are subject to availability and confirmation by Royal Retreat Vacation.
• You agree to provide accurate payment information and authorize us to charge your payment method for the total amount of your booking.
• Additional terms and conditions related to payments, cancellations, and refunds may apply and will be provided at the time of booking.

6. Cancellations and Refunds

• Cancellations and refunds are subject to our Cancellation Policy, which is available on our Site. Please review this policy before making a booking.
• Refunds, if applicable, will be processed within a reasonable time frame.

7. Use of the Site and Services

You agree to use the Site and Services only for lawful purposes and in accordance with these Terms. You agree not to:

• Use the Site or Services in any way that violates any applicable federal, state, local, or international law or regulation.
• Engage in any conduct that restricts or inhibits anyone’s use or enjoyment of the Site or Services, or which, as determined by us, may harm Royal Retreat Vacation or users of the Site or Services.
• Use the Site or Services to advertise or offer to sell or buy any goods or services for any business purpose without our express written consent.
• Impersonate or attempt to impersonate Royal Retreat Vacation, a Royal Retreat Vacation employee, another user, or any other person or entity.

8. Intellectual Property Rights

The Site and its original content, features, and functionality are owned by Royal Retreat Vacation and are protected by international copyright, trademark, patent, trade secret, and other intellectual property or proprietary rights laws.

9. Termination

We may terminate or suspend your account and bar access to the Site and Services immediately, without prior notice or liability, under our sole discretion, for any reason whatsoever, including without limitation if you breach the Terms.

10. Limitation of Liability

In no event shall Royal Retreat Vacation, nor its directors, employees, partners, agents, suppliers, or affiliates, be liable for any indirect, incidental, special, consequential, or punitive damages, including without limitation, loss of profits, data, use, goodwill, or other intangible losses, resulting from:

• Your use or inability to use the Site or Services.
• Any unauthorized access to or use of our servers and/or any personal information stored therein.
• Any interruption or cessation of transmission to or from the Site or Services.
• Any bugs, viruses, trojan horses, or the like that may be transmitted to or through our Site by any third party.
• Any errors or omissions in any content or for any loss or damage incurred as a result of the use of any content posted, emailed, transmitted, or otherwise made available through the Site or Services.

11. Governing Law

These Terms shall be governed and construed in accordance with the laws of [Dubai, United Arab Emirates], without regard to its conflict of law provisions.

12. Changes to Terms

We reserve the right, at our sole discretion, to modify or replace these Terms at any time. If a revision is material, we will provide at least 30 days’ notice prior to any new terms taking effect. What constitutes a material change will be determined at our sole discretion.

13. Contact Us

If you have any questions about these Terms, please contact us at:

Royal Retreat Vacation
booking@royalretreat.ae